We are deeply committed to safeguarding your personal information. This Privacy Policy applies to all our platforms, including our website, promotional offers, email updates, user accounts, and other services managed by us. We treat your data with the highest level of confidentiality and respect.
By giving us your personal information—or allowing someone else to do so on your behalf—you agree to this policy. If you disagree with any part of it, please do not share your personal information with us. Without this information, we may not be able to provide our services to you.
Personal information includes any details that can be used to identify you. This could be your name, contact number, or even an opinion about you. Whether true or false, if it can be linked to you, it qualifies as personal information.
We collect your personal information in various ways:
When you contact us by phone or email
When you fill out a form on our website
When you subscribe to our newsletter
When you take part in surveys, promotions, or competitions
Sometimes, another person may provide your information on your behalf—for example, when making travel plans for you. We assume they have your consent. If you believe your information was shared without your permission, please notify us immediately.
We only collect what’s needed to help arrange your travel or related services. This includes:
Full name
Phone number
Email address
Residential and mailing address
Passport information
Credit card details
Dietary or medical needs (if relevant to travel)
We may also collect data when you give feedback or enter surveys or contests. In rare cases, we may request sensitive personal data, but only with your explicit consent.
The primary use of your information is to provide travel services and support. However, we may also use it to:
Inform you about ongoing offers and promotions
Send updates via email (you can unsubscribe anytime)
Improve customer satisfaction through feedback and surveys
Analyze market trends and user preferences
Handle administrative and accounting processes
We only use your data for the purposes mentioned above or those permitted by law.
Your personal information may be shared if legally required. This includes requests from law enforcement or if your actions risk causing harm to others, or our systems.
For example, in cases of fraud, threats, or legal disputes, we may share your details with the necessary authorities. We always ensure such disclosures comply with relevant laws and regulations.
Your security is our top priority. We use secure methods to process online payments. Credit card details are encrypted during transactions and are never stored online.
Only our bank partners can access this data for processing payments. Confirmation is sent back to your browser through secure encryption.
We regularly update our systems to ensure all your personal data stays safe.
Got questions or concerns about how we handle your personal data? Want to make a complaint or send us feedback?
Feel free to reach out to us .We are always here to help.
We may update this Privacy Policy from time to time. Changes will always be posted on our website. Please check back regularly to stay informed.
Your continued use of our services after updates means you accept the new terms.
Travel built on a foundation of honesty and a love for the journey. Your trust is our most important itinerary.
Copyright© 2025 Johal Travel
